With so many resorts and vacation home areas in Orlando, the next time we’ll stay somewhere else. There was no acknowledgement that we experienced a higher than usual number of issues. No one ever responded to the voicemail I left. When we checked out, no one asked how our stay was. They talk about the ‘Reunion Difference’ which makes you think there’s a focus on service, but there obviously is not. The water park is cute, especially for young children. I will say that the house was clean, and would have been really nice without these issues. They did drop off some extra dish soap because everyone wants to hand wash dishes while on vacation! No one ever did come during our stay to fix it. We call the front desk and they write a ticket for it. The next day we realize the dishwasher is broken. They do send someone at 8 am the next morning, but now we’ve lost the money for one day of pool heat for a broken pool and an evening of our vacation. She forwards me to a voicemail box, so I leave a message there. I do ask the front desk is there’s someone I can talk to about all of these problems.
They tell me all they can do is put in a ticket and the pool guy will come out tomorrow to take a look. When the maintenance guys get there, I show them and they are confused as well. I go back out a bit later while waiting on the maintenance guys and notice the hot tub is now empty! The water had all drained out. I go to turn on the hot tub to double check that it’s not getting warm. They said they’ll send the maintenance guys back out to turn it on. The Water Park is open Sunday Saturday 10 am 5 pm. Grab a cool drink at the onsite Broadwalk restaurant and even play volleyball. Here you can float in an inner tube down the lazy river or slide down a twisting water slide. We made sure to pay for pool heat for check-in day because we knew they’d want to swim. Reunion Resort has a spectacular multi-acre water park. Ok, finally time to let the kids enjoy the pool before bedtime. They say that the front desk will be able to give us the new keys once he gets through the line. 2 guys from the maintenance department then show up to look at the lock and keys. Of course when my husband gets back to the front desk, there’s a line, so this takes a while. During all of this, I’m trying to entertain 2 small kids who are getting restless and we’re not sure if we’ll be able to stay in this house with the lock issues. This doesn’t sound acceptable, so my husband drives back over to the front desk. He tells us that he isn’t even sure they can give us keys for this system and we might have to have security unlock the door for us every time. He looks at the keys and said the lock is for the old system and should have been switched to the new system. We waited about 20 minutes for a security guard to show up.
We called the front desk and they said they would send someone over to take a look. The ones they gave us were for a ‘no touch’ system’, but the door locks were for a card that you slide in. Then we got to the house and realized the keys wouldn’t work.
The staff there was very friendly and provided information about the resort. We stopped by the front desk and picked up the keys. We were very wrong.Ĭheck-in was a disaster. We booked through the resort (versus a 3rd party site) because we thought that would provide better service, especially if there was a problem with the house. Guest laundry facilities are available and there is also an outdoor picnic area for guest enjoyment.We just returned from a stay at one of the vacation homes at Reunion. There are 64 condo-style guest rooms available at this non-smoking resort. There are also soaking tubs in every bathroom.
#REUNION RESORT TV#
Rooms also include premium beds and bedding, separate living and dining areas, flat-screen TV with cable, and a fully-equipped kitchen with full-size appliances. Reunion Resort is the only venue in the world where you can play signature courses designed by Arnold Palmer, Jack Nicklaus & Tom Watson, three of golfs most. There is also a dry sauna that guests can use during their stay.Īll of the guest rooms at this property feature fireplaces and private balconies, which are the largest in the Whistler area. Luggage storage is also available at the hotel, which offers an outdoor pool and two hot tubs that are open year-round for guest enjoyment. Complimentary WiFi is available in all guest suites and public areas. On-site parking is available for a daily fee, with limited parking for vehicles over 6.5 feet. Pet-friendly accommodations are available at this smoke-free property. The Tantalus Resort Lodge in Whistler has 24-hour guest services and hospitality staff to ensure that all guest needs are met. Guests can visit the Whistler Museum, the Whistler Golf Club, and plenty of local shopping and dining in the village.
There is a complimentary ski shuttle available from the hotel, which is only operational during the months of November to April. The Tantalus Resort Lodge is located just five minutes from Whistler Village and the gondolas to the Whistler ski area, offering affordable accommodations with a luxurious feel right among the mountains.
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